Rental information & FAQs

Find clear answers regarding rental procedures, required documents, driver options, and booking guidelines with Paradise Car Rental in Lahore. We are committed to transparency, reliability, and delivering a smooth rental experience tailored to your journey.

Frequently asked questions

Everything you need to know about renting a vehicle with us in Lahore, from booking requirements and driver options to travel outside the city.

Do you offer both self-drive and chauffeur-driven cars?

Yes, Paradise Car Rental offers both self-drive and professional chauffeur-driven options. Whether you prefer to navigate the city yourself or relax while an experienced driver manages the traffic, we have options tailored to your preference.

What documents are required to confirm a rental?

For self-drive rentals, Pakistani residents need a valid CNIC and an authentic driving license. Overseas Pakistanis require valid identification or passport plus a valid driving license. Foreign tourists must provide a valid passport, visa documentation, and an international or recognized driving permit. For chauffeur-driven rentals, basic identification and contact details are generally sufficient.

What is the security deposit policy for self-drive?

For self-drive rentals, Paradise Car Rental requires a local guarantor and a security cheque before the vehicle is handed over. The security cheque is returned to the customer upon the safe return of the vehicle in its original condition, subject to the agreed rental terms.

This policy helps us ensure the safety and proper return of our vehicles while providing customers with a clear and transparent rental process.

What does the rental rate include and how is mileage handled?

Our total rental quotes clearly specify standard rental duration, allowed daily mileage limits, and basic vehicle maintenance. Fuel policies (typically full-to-full or recorded departure levels) and any excess mileage rates are communicated transparently before your reservation is finalized.

Can I take the vehicle outside Lahore?

Yes, out-of-city travel is permitted subject to vehicle category, rental terms, and prior authorization. We provide customized travel packages and experienced chauffeurs for long-distance trips across Punjab and beyond to ensure a safe, hassle-free trip.

How do payments and booking confirmations work?

Bookings are finalized directly through phone or WhatsApp rather than through online payment gateways. Once you select your car, dates, and terms, our team will advise you on the required advance payment or deposit to secure your vehicle on the schedule.

What is your cancellation policy?

Cancellation terms depend on how early you notify our team before the scheduled pickup and whether the vehicle has already been reserved and prepared. Our team communicates all cancellation conditions openly when you book, ensuring there are never unexpected surprises.

Do you offer packages for weddings, events, or long-term rentals?

Yes, we offer specialized packages for wedding ceremonies, corporate transport, and monthly or long-term rentals. Contact our team directly to discuss customized vehicle options and discounted package rates tailored to your specific schedule.

Ready to reserve your car?

Explore our premium fleet of sedans, luxury cars, and SUVs available in Lahore, and reach out directly to check availability and confirm your booking.